CareAbout is a Home Care and Aged Care comparison and advice service, which has helped thousands of Australian families. CareAbout has implemented Salesforce to streamline its service delivery process, allowing participants to easily reach out to the Careabout team for support.
Salesforce helps care advisers match the correct provider for a participant. Salesforce has been integrated with Genesys, enabling customers to interact with CareAbout via phone.
LS Technologies is enhancing and supporting Careabout’s Salesforce system on a day-to-day basis, ensuring smooth operations and exceptional customer experiences.
We have delivered the following major projects for CareAbout
- Salesforce and Genesys integration
- Provider matching Tools for Home Care and NDIS
- Orange check process
