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Investing in Salesforce training enables organizations to maximize platform value by improving user adoption, streamlining processes, and driving business success.

Our tailored training programs equip teams with the skills to fully leverage Salesforce, enhancing efficiency, customer engagement, and growth potential. Optimizing platform utilization leads to higher productivity, improved outcomes, and a stronger return on investment.

Training Programs We Offer

Beginner Training

Gain a solid foundation in Salesforce by learning platform navigation, data entry, and core CRM functionalities. Get hands-on experience with standard objects like Accounts, Contacts, Leads, and Opportunities to begin working confidently and efficiently.

Administrator Training

Develop expertise in Salesforce configuration, including user roles, profiles, and permission sets. Learn to manage security settings, build automation with Salesforce Flows, and customize page layouts, reports, and dashboards to support business operations.

Developer Training

Explore the technical side of Salesforce with in-depth training in Apex, Visualforce, and Lightning Components. Build custom applications, write triggers, create integrations, and implement automated workflows to extend platform capabilities.

Sales & Service Cloud Training

Enhance sales operations with tools like lead and opportunity management, forecasting, and real-time dashboards. For Service Cloud, focus on case management, knowledge articles, and service automation to deliver exceptional customer support.

Custom Training

Receive personalized training tailored to your organization’s unique needs—whether it’s advanced reporting, complex integrations, or custom development. These sessions ensure your teams are fully equipped to use Salesforce effectively in your specific context.

Flexible Delivery Methods

We offer various training delivery options to accommodate different learning preferences and schedules

On-Site Training

Conducting in-person sessions at the client's location for a more personalized experience.

Virtual Training

Utilizing online platforms to deliver live, interactive training sessions, making it accessible regardless of geographical location.

Self-Paced Learning

Providing e-learning modules that users can complete at their convenience, allowing flexibility in learning.

Training Approach

We design training modules that cater to the unique needs of your organisation:

1

Role-Based Training

Developing content specific to various roles—such as sales representatives, service agents, managers, and administrators—to ensure relevance and applicability.

2

Hands-On Workshops

Creating interactive sessions that allow users to practice and apply new skills in real-time scenarios.
3

Training Materials

Providing comprehensive resources, including user manuals, quick reference guides, and video tutorials, to support ongoing learning.

Benefits of Implementing Salesforce Training

  • Increased ROI on Salesforce Investment: Proper training ensures teams use Salesforce to its full potential, optimizing processes and maximizing the platform’s value.
  • Improved Productivity and Efficiency: Employees learn shortcuts, automation tools, and best practices, reducing time spent on routine tasks.
  • Data Accuracy and Consistency: Training promotes proper data entry and management practices, ensuring cleaner, more reliable data.
  • Better Customer Relationship Management: Teams can leverage customer insights and personalize interactions, enhancing customer satisfaction and retention.
  • Faster Adoption and Reduced Resistance to Change: Structured training eases the transition, helping employees embrace the system confidently.
  • Enhanced Reporting and Forecasting: Users become adept at generating reports and dashboards, leading to better decision-making.
  • Stronger Collaboration Across Teams: Teams can effectively share data and insights, breaking down silos and improving communication.

Founded in 2017, LS Technologies is a dedicated Salesforce Implementation Partner. We specialize in customizing Salesforce solutions to meet the unique needs, challenges, and goals of each client, driving growth and success. Our experienced team excels in new implementations, system integrations, and optimisations across various industries, delivering expertise and exceptional value in every project.